Posted 4 weeks ago
Village Market | (313) 882-2530 | 18330 MACK AVENUE GROSSE POINTE FARMS, MI 48236
Specialty Cheese and Deli Team Member
Job Description
The Specialty Cheese and Deli Team Member is responsible for providing exceptional guest service. They are responsible for preparing merchandise for the department which includes: slicing and wrapping, weighing and pricing. They assist in receiving, storing and stocking of products while ensuring proper rotation and quality. They will build displays, handle damaged product and maintain a proper fronting of the department.
Qualifications
- Ability to provide exceptional guest service.
- Must have a love of natural, organic and specialty cheeses and deli meats.
- Must have specialty cheese and deli product knowledge.
- Ability to follow instructions and established standard operating procedures.
- Must have excellent interpersonal skills and ability to communicate effectively with others.
- Ability to bend and stoop to grasp objects, climb ladders, lift loads up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.
- Ability to work a variety of shifts including weekends, evenings, and holidays.
Responsibilities
- Provide exceptional guest service.
- Responsible for achieving 90% average on all Mystery shop scores.
- Utilize suggestive selling techniques.
- Effectively resolve guest issues.
- Assists with sampling program, keeping sample areas full, clean, and appealing.
- Keep department fully stocked and cleaned.
- Follow proper rotation guidelines.
- Adhere to Village Market expectations for proper fronting of the entire department.
- Maintain proper signage and pricing.
- Wear a cut glove when necessary.
- Maintain a clean and organized back room and cooler area.
- Effectively communicate with Guests, Team Members and Store Leadership.
- Thorough knowledge of all relevant Village Market policies and standards.
Benefits of working at Village Market
- Part-time and full-time positions available
- Competitive pay
- Medical, dental, and vision benefits
- 401K
- 10% off Team Member Discount
- 30% off Team Member Lunch Discount