Posted 4 weeks ago

Village Market | (313) 882-2530 | 18330 MACK AVENUE GROSSE POINTE FARMS, MI 48236

Produce Team Leader

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Job Description

The Produce Team Leader is responsible for the exceptional execution of customer service by the entire department. They are responsible for managing department inventory, margin, labor budgets, pricing integrity, and merchandising standards. They will ensure all Produce Team Members receive proper training and supervision. Produce Team Leader will ensure the highest level of execution in regard to ordering, receiving, unloading, storage, rotation, merchandising and building of displays. Maintain & Execute department sets from management or director.

Qualifications

  • Ability to model and provide exceptional customer service.
  • Must have a love of natural, organic and local produce.
  • Ability to lead by example and set clear expectations.
  • Must have vast produce product knowledge.
  • Able to oversee and train all proper rotation techniques.
  • Excellent written and verbal communication skills; strong organizational skills.
  • Must be proficient in Microsoft Word, Excel and E-mail.
  • Ability to work a variety of shifts including nights, weekends and holidays.
  • Stand and walk for up to 4 hours without a break.
  • Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted

Responsibilities

  • Daily quality walks and quality of the overall department.
  • Ensure that each item on the floor has a sign and is in the system correctly.
  • Communication to each team member (product, seasonal changes, floor direction).
  • Model and provide exceptional customer service.
  • Effectively resolve customer issues.
  • Along with the TL, will train, mentor and coach Team Members to succeed.
  • Must achieve maintain budgeted comps and margins for the department.
  • Responsible for inventory and order for the department and keep up to date purchase journals.
  • Must meet all deadlines in terms of invoices, purchase journals, scheduling etc.
  • Ensure all compliance logs are completed as necessary.
  • Must track TM time and attendance
  • Write and administer performance reviews.
  • Maintain, Order, & Keep integrity of Floral Displays and Cases.
  • Effectively communicate with Customers, Team Members and Store Leadership.
  • Ensure Team Member compliance of all relevant policies and standards.

Benefits of working at Village Market

  • Part-time and full-time positions available
  • Competitive pay
  • Medical, dental, and vision benefits
  • 401K
  • 10% off Team Member Discount
  • 30% off Team Member Lunch Discount

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